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do06 Legal Terms For Your Account

do06 Legal terms set out how you open, use and protect your account in Indonesia, with account access and wallet checks explained before you enter the lobby.

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POLICY HELP ROUTES

Get Help With Legal Account Questions

A clear support route helps when a Legal question affects your account or wallet status.

Account support path Use the support route attached to your account when a Legal question concerns phone verification, identity details or an access decision. Include your linked number so we can locate the correct record without guessing.
Wallet status check For DANA, OVO, GoPay or QRIS questions, tell us which rail you used and whether the payment was made by bank transfer or virtual account. We can then connect the policy question to the relevant account record.
Policy clarification If a Legal clause is unclear, send the clause and your question through account support. We will explain how it applies to your account, subject to local law and the records available for that request.
DATA AND ACCOUNT CARE

See How We Handle Legal Records

Legal handling is also about what happens to your account records after a request is made.

Account data

We use your submitted account details to support phone verification, check ownership and respond to Legal requests. Keep your number current so an access question can be linked to the correct account record.

Cookies

Cookies can support the account session and remember basic access choices on your device. Our Legal policy explains their purpose, while your browser settings provide the practical route for clearing or restricting them.

Account security

Phone verification is required before account access, and payment details are checked against the account context. Do not share passwords or verification codes; contact us through the account support path if access looks unusual.

Record retention

Some records may need to remain available for account, payment and Legal handling after a request. The policy sets out retention principles, and you can ask support which record category your question concerns.

Change requests

You can ask us to correct account details or clarify how a record is used. Include the linked phone number and the requested change; we may need to verify ownership before making an update.

Contact ownership

Send Legal, data or account-security requests through the support route connected to your profile. We use that path to reduce mistaken disclosures and to keep the response tied to your verified account.

Common Legal Questions About do06

These Legal answers cover the account questions you are most likely to ask before opening access in Indonesia. We explain the practical steps without separating policy from the account process: phone verification, payment matching, cookies, data requests and local eligibility all affect how your account is handled. Check the relevant answer first, then use account support if your circumstances need a specific response.

Legal covers the rules for account access, account details, payment records, cookies, data handling and requests to change or clarify information. On do06, those rules apply together with local eligibility: access depends on local law and is available where local law permits.

Yes. Phone verification comes before account access so we can connect your account details to the correct contact route. If the number does not match your submitted details, contact account support and ask for a Legal access clarification.

Those local payment rails may appear in your account payment options where local law permits. We check the payment context against your account details, so use a wallet or QRIS route that you are authorised to operate and keep the payment record available.

We use account data for phone verification, account security, payment matching and responses to Legal requests. The policy also explains cookies and retention. If you want a correction or clarification, send the request through the support path linked to your account.

Use account support and state the exact detail you want corrected, such as a phone number or account field. Include the linked contact route, because we may verify ownership before changing a record or explaining why a change cannot be made.

Access may be paused when phone verification is incomplete, account details conflict with payment records or a policy check needs clarification. We do not treat a pause as a final answer automatically; contact support with the relevant record so we can explain the next step.

Send the question through the account support path and specify whether it concerns cookies, stored account details or retention. We will link the request to the applicable Legal section and explain the available response, subject to local law.

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